Self Storage Agreement

Your Details

Company Name:
Number:

Title: Ms / Mrs / Mr
First Name:
Surname:

Home / Business Address:
Postal Address:
Postcode:

Phone Numbers:

• Mobile:
• Email:

Vehicle Details:

• Make:
• Registration Number:
• Colour:

Communication Preference

☐ I prefer to receive all correspondence by email.
It is your responsibility to keep your email address up to date.

Alternate Contact Person (ACP)

For account-related matters only (not for unit access).
Do not re-enter your own details.

Title: Ms / Mrs / Mr
First Name:
Surname:

Address:
Postcode:

Phone Number:
Email:

It is essential that ACP details are accurate and kept up to date.

Unit Size Notice

Unit sizes are approximate. By signing this Agreement, you accept the actual unit provided rather than any represented size.

Storage Costs

• Payment Failure Fee: £5.00
• Payments must be available one day before the due date.
• Payments more than 7 days late may incur a fee of £10 or 10% of the Storage Fee (whichever is greater).
• Repeated late payments may result in cancellation.

Cooling-Off Period

You may cancel within 14 days of signing. Refunds are pro-rata based on usage (see Condition 11.1).

Special Importance Conditions (Summary)

Contract Type

This is a 4-weekly rolling contract.
Notice can be given at any time.
Access continues until 4pm on the 4-week anniversary of the last payment.

Customer Declaration

By signing, you confirm that:

• You have read and accepted the Conditions of Agreement
• You understand Replacement Value and Maximum Replacement Value
• You accept liability limits unless StoreProtect is selected
• You will not store excluded items
• You understand your inspection and care obligations

StoreProtect Option

If You Accept StoreProtect

• Enhanced liability up to your declared Maximum Replacement Value
• Proportional reduction applies if undervalued
• £50 claims administration fee applies

If You Decline StoreProtect

• Liability limited to £100 or actual value (whichever is less)
• You must arrange your own insurance
• Proof of insurance required within 30 days

Maximum Replacement Value

£__________

Signatures

Customer Name:
Signature:
Date:

☐ ACCEPT StoreProtect
☐ DECLINE StoreProtect

Conditions of Agreement

(A larger print version is available upon request)

Definitions

Key terms used in this Agreement include:

• Agreement – this document, Self Storage Agreement, and StoreProtect Addendum
• Goods / Property – all items stored by you
• Replacement Value – cost of replacement (subject to exclusions)
• Maximum Replacement Value – total maximum value of all stored goods
• Loss or Damage – physical loss or destruction caused by negligence

Commencement

The Agreement begins once:

• The declaration is signed
• Payment is received
• Acceptance is confirmed

Our Services

We provide:

• A lockable storage unit
• Secure facility management
• Reasonable care for stored goods (subject to liability limits)

This Agreement does not create a tenancy.

Payments & Default

• All charges must be paid on time
• We may restrict access for non-payment
• We have the right to seize, sell, or dispose of goods for unpaid debts

Access Rules

• Access is permitted during posted access hours
• Only you or authorised agents may access the unit
• We may deny access for safety or unpaid charges

Excluded Items (Summary)

You must not store:

• Food, animals, hazardous or illegal items
• Lithium batteries above permitted limits
• Firearms, explosives, flammable substances
• Cash, securities, sentimental-only items

Risk & Liability

• Goods are stored at your risk
• Liability is limited unless StoreProtect applies
• We are not liable for events beyond reasonable control

Data Protection

We process personal data in accordance with UK GDPR.
See our Privacy Notice at www.boxsafestorage.co.uk.

Claims for Loss or Damage

• Notify us before removing goods
• Provide photos and written details
• Claims must be reported within 7 days

Ending the Agreement

• Either party may terminate with notice
• Goods must be removed by the termination date
• Outstanding charges remain payable

Governing Law

This Agreement is governed by English law.
Disputes must first attempt mediation.

StoreProtect Addendum

StoreProtect provides enhanced liability, not insurance.

Key points:

• Covers loss caused by breach of duty of care
• Maximum liability equals declared value
• Proportional reduction applies if underdeclared
• Certain high-value goods have caps

Cancellation of StoreProtect

• You may cancel at any time with written notice
• Refunds are pro-rata
• Failure to pay voids StoreProtect automatically